This topic contains 3 replies, has 2 voices, and was last updated by Kenus 4 years, 4 months ago.
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July 4, 2020 at 11:06 pm #4742
The fatevent and Woocommerce work perfectly on desktop but on mobile the cart is always empty.
This is Woocommerce status report. Appreciate your prompt support as we are live and customers are not able to book using their mobiles.### WordPress Environment ### WordPress address (URL): https://adrenalinexp.com Site address (URL): https://adrenalinexp.com WC Version: 4.2.2 REST API Version: ✔ 1.0.8 WC Blocks Version: ✔ 2.5.16 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.2.4 Log Directory Writable: ✔ WP Version: 5.4.2 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.3.19 PHP Post Max Size: 1 GB PHP Time Limit: 600 PHP Max Input Vars: 6000 cURL Version: 7.71.0 OpenSSL/1.1.1g SUHOSIN Installed: – MySQL Version: 5.6.41-84.1 Max Upload Size: 1 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.2.2 WC Database Prefix: yW1_ Total Database Size: 23.19MB Database Data Size: 21.67MB Database Index Size: 1.52MB yW1_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM yW1_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_actionscheduler_actions: Data: 0.02MB + Index: 0.02MB + Engine MyISAM yW1_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_actionscheduler_logs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM yW1_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB yW1_jet_smart_filters_indexer: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB yW1_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_options: Data: 2.94MB + Index: 0.07MB + Engine MyISAM yW1_postmeta: Data: 11.44MB + Index: 0.39MB + Engine MyISAM yW1_posts: Data: 1.69MB + Index: 0.08MB + Engine MyISAM yW1_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_usermeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM yW1_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wfconfig: Data: 1.72MB + Index: 0.02MB + Engine MyISAM yW1_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wffilemods: Data: 2.27MB + Index: 0.47MB + Engine MyISAM yW1_wfhits: Data: 0.01MB + Index: 0.00MB + Engine MyISAM yW1_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wfissues: Data: 0.01MB + Index: 0.01MB + Engine MyISAM yW1_wfknownfilelist: Data: 1.20MB + Index: 0.14MB + Engine MyISAM yW1_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wflogins: Data: 0.01MB + Index: 0.00MB + Engine MyISAM yW1_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB yW1_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB yW1_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wfpendingissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wfstatus: Data: 0.14MB + Index: 0.06MB + Engine MyISAM yW1_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_yoast_indexable: Data: 0.07MB + Index: 0.04MB + Engine MyISAM yW1_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM yW1_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM yW1_yoast_seo_links: Data: 0.01MB + Index: 0.01MB + Engine MyISAM yW1_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM ### Post Type Counts ### attachment: 124 custom_css: 1 customize_changeset: 15 elementor_library: 34 elementskit_content: 1 envato_tk_import: 2 fat-calendar: 5 fat-coupon: 1 fat-event: 9 fat-event-booking: 16 jet-engine: 1 jet-smart-filters: 6 nav_menu_item: 12 oembed_cache: 1 page: 27 pet-finder: 24 post: 14 product: 112 revision: 212 shop_coupon: 2 shop_order: 16 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (25) ### Advanced Custom Fields: by Elliot Condon – 5.8.12 Customizer Export/Import: by The Beaver Builder Team – 0.9.1 Elementor Pro: by Elementor.com – 2.10.3 Elementor: by Elementor.com – 2.9.13 ElementsKit Lite: by Wpmet – 1.5.7 Envato Elements: by Envato – 2.0.5 Essential Addons for Elementor: by WPDeveloper – 4.0.4 – Installed version not tested with active version of WooCommerce 4.2.2 FAT Event: by Roninwp – 4.1 Happy Elementor Addons: by weDevs – 2.12.2 Insert Headers and Footers: by WPBeginner – 1.4.5 JetElements For Elementor: by Crocoblock – 2.2.14 JetEngine: by Crocoblock – 2.4.3 JetSmartFilters: by Crocoblock – 1.8.2 JetTabs For Elementor: by Crocoblock – 2.1.6 JetTricks: by Crocoblock – 1.2.9 Jupiter X Core: by Artbees – 1.16.1 PayTabs - WooCommerce Payment Gateway: by PayTabs – 3.2.3 – Installed version not tested with active version of WooCommerce 4.2.2 Raven: by Artbees – 1.9.5 WooCommerce: by Automattic – 4.2.2 Wordfence Security: by Wordfence – 7.4.8 Yoast SEO: by Team Yoast – 14.4.1 WPB Elementor Addons: by wpbean – 1.0.7.5 WPForms Lite: by WPForms – 1.6.1 WPvivid Backup Plugin: by WPvivid Team – 0.9.42 WunderWP: by Artbees – 1.5.1 ### Inactive Plugins (2) ### Contact Form 7: by Takayuki Miyoshi – 5.1.9 Smush: by WPMU DEV – 3.6.3 ### Must Use Plugins (2) ### Endurance Page Cache: by Mike Hansen – 2.0 SSO: by Garth Mortensen Mike Hansen – 0.3 ### Settings ### API Enabled: – Force SSL: – Currency: EGP (EGP) Currency Position: right Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #776 - /book/ Cart: #922 - /cart/ Checkout: #924 - /checkout/ My account: ❌ Page not set Terms and conditions: #1130 - /privacy-policy/ ### Theme ### Name: JupiterX Version: 1.19.0 Author URL: https://artbees.net/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: jupiterx/lib/templates/woocommerce/cart/cart.php jupiterx/lib/templates/woocommerce/checkout/thankyou.php jupiterx/lib/templates/woocommerce/content-product.php jupiterx/lib/templates/woocommerce/loop/rating.php jupiterx/lib/templates/woocommerce/order/order-details-item.php jupiterx/lib/templates/woocommerce/single-product/add-to-cart/grouped.php jupiterx/lib/templates/woocommerce/single-product/add-to-cart/simple.php jupiterx/lib/templates/woocommerce/single-product/add-to-cart/variable.php jupiterx/lib/templates/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php jupiterx/lib/templates/woocommerce/single-product/meta.php ### Action Scheduler ### Complete: 75 Oldest: 2020-06-23 20:00:29 +0000 Newest: 2020-07-04 11:53:03 +0000 Pending: 2 Oldest: -0001-11-30 00:00:00 +0000 Newest: 2020-07-05 02:16:15 +0000
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