E-Mail Keys / Variables / Shortcodes don't work

[webboxesParticipant]

Hello,

when an e-mail is sent, it does not fill out the variable (some).
When we try a Test-Mail, it works fine. If we place an order, the variables stay empty.

Do not work:
{device_name}
{brand_name}
{model_name}
{garage_email}
{garage_phone}

Work:
{service_name}{delivery_method}{garage_address}

Info-Loco Translate:
I tried before and after Loco-Translate, Results were the same.

Testing:
Link: https://mobiletown.ch/smartphone-tablet-reparatur/
Payment: Choose “Vor-Ort” (Onsite)

[Author]

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